Help

A team within reach

A question before you open an account, or after — the route to us is the same and it is short.

A Wixonal AI adviser reviewing a screen while speaking with a client

Email

Write to [email protected] and a specialist replies — not an autoresponder.

Working hours

Sunday to Thursday, 09:00 to 18:00 Saudi time. Messages outside those hours are handled on the next business day.

Response time

We reply within one business day. Withdrawal requests and security matters take priority.

Cities we work in

Riyadh · Jeddah · Dammam · Khobar · Makkah · Madinah

Send us your question

We reply within one business day

Your details are kept private and never shared with third parties

Risk warning: trading digital assets and contracts for difference carries a high level of risk and can cost you your entire capital. Review your financial position and your capacity to absorb a loss before you begin, and seek independent advice where you need it. Wixonal AI gives no individual investment recommendations and guarantees no return; past performance does not indicate later results. Contact: [email protected]